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Complaint Notice / Public File Notice



Complaint Notice

If you have a problem with the services provided by this credit union, please contact us at:

Community Resource Credit Union
PO Box 3181
Baytown, TX 77522
281-422-3611 or answers@crcu.org

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Fax Number: (512) 832-0278, Email Address: complaints@cud.texas.gov, 
 
 

Public File Notice

Upon request, a Member is entitled to review or receive a copy of the most recent version of the following credit union documents: 
 
  • Balance Sheet and Income Statement
  • Summary of the most recent Annual Audit
  • Board of Director's Membership Access Policy
  • IRS Form 990
  • Latest Annual Report