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Alerts & Notifications


Keeping You Informed

Receive a customized heads-up whenever there is activity on your accounts.


Stay on top of your accounts with alerts and notifications

Monitor your accounts 24/7 by creating customized text and email alerts. These texts and/or alerts can be customized based on balances, approvals, transactions and more. You can also have alerts sent to multiple phone numbers and email addresses. Text Alerts is a free* service for our members. 

  • Be notified of suspicious activity
  • Customize the settings to receive low-balance alerts
  • Checking clearing 
  • Loan Payments
  • CD Maturity Date
  • See when deposits have cleared
  • Stay on top of your debit or credit card limits
  • Weekly balance update
  • Payment notifications 
  • and much more! 

A woman texting on her mobile phone

Text Banking & Notifications

Stay connected to your money. Anytime. Anywhere.

Our Text Banking Service is the fastest, easiest way to check your account balances on the go, and it's FREE*.

You can use your mobile phone to find out if there's enough money in your account for that next purchase, or make a quick transfer between your CRCU accounts. Just text commands to 454545 from your enrolled mobile phone.

Commands are Simple

FUNCTION COMMAND DESCRIPTION
Balance BAL Balance on your primary account
Balance BAL ALL Balance on all your accounts in online banking

BAL CHK
Balance on all checking accounts

BAL SVG Balance on all savings accounts
History LAST 
Last 5 transactions
Transfer TRANS Transfer funds to account.
Stop STOP Unsubscribe registered number from Text Banking
Help HELP Help menu
 

Enrollment is Easy

Simply follow the steps in the How to Enroll tab below.

Text Banking Enrollment Instructions

Step 1

  • Log into CRCU Online Banking and click the Additional Services tab
  • Click on Alerts & Notifications
  • Click on Activate Text Banking
  • To begin, enter your mobile number and click the Terms & Conditions check box. Once you have reviewed and agreed to the terms, click Next.
  • Within a few seconds you should receive a text message that contains an Activation Code. If you don't receive an Activation Code and the phone number listed is correct, click the Resend It link.

Step 2

  • Enter the Activation Code you received into the code box and click Finish. A success message will be displayed, or an appropriate error message if the code was entered incorrectly.

Step 3

  • Select your accounts and notifications
  • Choose the primary account to use for inquiries and notifications
  • Set up transfer accounts
  • Customize your alerts
 

 *Message and data rates may apply from your wireless carrier.


Email Notifications


Free E-mail Account Notifications

CRCU will notify you whenever certain activity occurs or send you reminders of specific events based on parameters that you set yourself - sent directly to your inbox! Enroll today and choose from 9 alerts that you can receive via e-mail.   

Friends at brunch laughing togetherTypes of Account Notifications:

Accounts
• Balance update
Activity
• Low balance
• High balance
• Large withdrawal
• Large deposit
• Check cleared
Reminders
• Loan payment due
• Loan payment overdue
• CD maturity
• Personal message









A group of friends hanging out with their cell phones

Become a CRCU Member

Join our happy family today! Applying for membership couldn’t be easier.
  • A wide field of membership - see if you qualify!
  • Complete your application online with ease
  • Access to exclusive benefits and discounts from Love My Credit Union Rewards

HOW TO


How to Set up Mobile Alerts

  1. Sign in to the mobile app.*
  2. Tap More on the bottom, then Settings.
  3. Select the option Push Notifications.
  4. For Account notifications, toggle on & off which options you like like to be notified about. 
 sample of how to turn on alerts on mobile phone

 

How to Set up Online Alerts

  1. Sign in to your account.
  2. Hover over on Additional Services in the main navigation, then Alerts & Notifications.
  3. Choose how you want us to notify you & which accounts you would like to set alerts & notifications for, by checking the the boxes. Confirm you have your updated email address entered & you're all done. 
sample of how to set up alerts on a computer






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Have Questions?


If you have any questions about alerts or notifications, please contact us (800) 238-3228 or in person at your neighborhood CRCU branch!